GENUINE SONY RM-Y136 UNIVERSAL TV REPLACEMENT REMOTE CONTROL CHANEL CHANGER Return policy: After receiving the item, contact seller within 30 days Refund will be given as Money back Return shipping Buyer pays return shipping Once we receive your returned item, we will issue a refund within 3-5 business days. **U.S SHIPPING ONLY. NO INTERNATIONAL SHIPPING. NO SHIPPING TO PUERTO RICO.*** PLEASE EMAIL US BEFORE LEAVING NEGATIVE FEEDBACK AND LET US RESOLVE THE ISSUE AS WE ARE VERY ACCOMIDATING. DDSO LLC is proud to offer free shipping on all standard ground shipping orders in the United States. Orders must be placed before 4:00PM PST in order to be processed the same day. Orders placed after 4:00PM PST will be processed the next business day. Please allow up to 3 days for delivery and please feel free to ask any questions. Thank you, and have a great day!